Softhouse is based in Tkaronto/Toronto, Canada, and we ship within Canada using biodegradable and recycled packaging.

We offer free Canada-wide shipping for orders $90 and over.

Select Pick-up at check out to pick-up your order from our shop at 908 Kingston Road. There are no fees to pick-up your order. You will receive an e-mail when your order is ready.

Softhouse does not perform returns or exchanges. Please contact us if there are issues with your order at hello@softhouseshop.com.